Incorrect Number Flagging (INF)

What problem does it solve

Incorrect, changed, disconnected numbers are usually not reported to the district by parents/contacts and are not discovered until some form of communication to the number fails. This allows users to flag and easily notify the district’s technical custodian of changes, solving a major pain point for the district and ensuring an action for correction is initiated.

Testing instructions

1. Open a student card & click contacts

   

2. Click the Flag icon to flag incorrect numbers

   

3. Add a reason for flagging the number

   

4. Click view notes to see the reason from other users as to why they flagged this number

   

Viewing Flagged Contacts

1. Sign in with a SPOC ( Single point of Contact ) user account

2. Click Flagged Contacts on the Side menu

3. Unflag any valid contacts. You can select multiple ones if you choose